Return and Refund policy
Return and Refund Policy
At Koa Kine, all sales are final. Please read our policy carefully before making a purchase.
No Refunds, No Returns, and No Exchanges
All Sales Are Final
Due to the unique and handcrafted nature of our products, we do not offer refunds, returns, or exchanges. Once your order is placed and confirmed, it cannot be canceled or modified.
Damaged or Defective Items
If your item arrives damaged or defective:
- Contact us within 48 hours of delivery at koakine@gmail.com with photos of the damaged product and packaging.
- We will review your claim and may issue a replacement at our discretion.
Contact Us
If you have any questions about our policy, please contact us at:
-
Email: koakine808@gmail.com